OyeChats
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Reports and exports

Getting numbers out of OyeChats and into a spreadsheet, a warehouse, or your own dashboard.

From the dashboard

ExportWhere
Per-chatbot analytics CSVAnalytics → comparison view
Leads CSVLeads → Export
Credit and usage historyWorkspace → Usage
Invoices with PDFsWorkspace → Billing
Billing and usage reportsWorkspace → Reports

Through the API

Everything the dashboard charts is available over REST, so you can pull it into your own BI tool on a schedule.

  • GET/analytics/dashboardAggregate conversation, message and lead counts.
  • GET/analytics/qualification-funnelTier distribution with stage conversion rates.
  • GET/analytics/top-questionsMost frequently asked questions.
  • GET/analytics/unanswered-questionsQuestions the chatbot could not answer.
  • GET/analytics/ratings-summaryAverage and distribution of visitor ratings.
  • GET/analytics/resolution-summaryResolution outcomes.
  • GET/analytics/journey/summaryVisitor journey overview.
  • GET/leads/exportLeads as CSV.

See API endpoints for authentication, parameters and rate limits.

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