Every feature your sales team needs
From RAG-powered AI knowledge bases to BANT sales qualification, live chat handoff, behavioral tracking, and enterprise-grade webhooks — OyeChats is built for conversion.
Knowledge that actually understands context
OyeChats doesn't just search your documents — it understands them. Hybrid AI search combines semantic understanding with keyword precision so visitors always get accurate, grounded answers — never hallucinated ones.
- Supports PDFs, Word docs, plain text, URLs, and full website crawls
- Production-grade vector storage built for scale
- Custom AI instructions per bot with citation grounding
- Instant re-indexing when documents are updated
- 50+ languages supported out of the box
Upload Docs
PDFs, Word files, URLs, or web crawl — any content you own
Chunk & Clean
Smart sentence-aware splitting, deduplication, and metadata tagging
Embed
Converts your content into semantic meaning the AI can reason over
Hybrid Search
Semantic + keyword search working together — always finds the right answer
AI Generate
Context-aware response generation with citation grounding
Stream Reply
Token-streamed response delivered in under 12ms median latency
Composite BANT Score
Signals budget fit from conversation context
Detects decision-maker language patterns
Identifies pain points and urgency signals
Extracts purchase timeline from responses
Qualify every lead automatically
BANT (Budget, Authority, Need, Timeline) is the gold standard in B2B sales qualification. OyeChats analyzes every conversation in real-time and scores each dimension 0–100, triggering webhooks and CRM updates the moment a visitor becomes a hot lead.
Live conversation timeline
Visitor asks about pricing
Mentions "Q2 budget approval"
Budget signal detected ↑"We need to deploy for 50 agents"
Need signal strong ↑"I'm the VP of Sales here"
Authority confirmed ↑BANT score reaches 84 → Webhook fired
Hot Lead 🔥AI that knows when to hand it to a human
The best AI chat tools know their limits. When a visitor needs a human touch, OyeChats seamlessly transfers the conversation to your team — with full context, the entire history, and the BANT qualification score pre-loaded.
- Instant bot-to-human handoff with full context transfer
- Operator departments & routing rules
- Canned responses and internal notes
- Business hours config with auto-away
- Real-time typing indicators for visitors
- BANT score visible in operator dashboard
- Meeting booking via Calendly integration
- Email & Slack notifications for new chats
OyeChats Support
Online
Total conversations
Leads captured
Avg BANT score
Handoff rate
Conversations this week
Lead tier distribution
Data that drives better decisions
Every conversation generates signal. OyeChats turns that signal into actionable analytics — from visitor geo and device breakdowns to top-asked questions, BANT tier distributions, and UTM attribution reports.
- Real-time conversation and lead metrics dashboard
- BANT tier distribution (Hot / Warm / Cold)
- Top questions report — know what your visitors ask most
- Visitor geo, device, and referral source breakdown
- UTM parameter capture for campaign attribution
- AI response observability dashboard (Enterprise)
- Chat history retention up to 90 days (Pro) or unlimited (Enterprise)
Reach out before they leave
OyeChats monitors mouse behavior, scroll depth, dwell time, and interaction patterns in real-time. When the AI detects frustration, hesitation, or high intent — it proactively triggers the chat to convert at exactly the right moment.
Behavioral event log
Rage click detected
0:12User clicked pricing button 4× in 2 seconds
Long dwell on pricing
0:45Visitor spent 45s on the Pro plan card
Frustration pattern recognized
1:02Behavioral model confidence: 87%
Proactive message triggered
1:03"Looks like you're comparing plans — can I help?"
Lead captured
1:18Email collected, BANT score +12 pts
5 event types
Real-time signals to your entire stack
Every meaningful event in OyeChats fires a signed webhook to your endpoint. Connect to HubSpot, Zapier, Make, or your own backend — with exponential retries and a full delivery log.
Exponential retry
Auto-retried up to 5× with backoff.
HMAC-SHA256 signing
Every payload signed for verification.
Delivery log
Full attempt history in your dashboard.
REST API + OpenAPI
Programmatic control over everything.
Works on any website, any framework
Add OyeChats to your site with a single script tag. Supports Next.js, WordPress, Shopify, Webflow, HTML, React, Vue, and more.
Next.js
// app/layout.tsx
import Script from 'next/script'
export default function RootLayout({ children }) {
return (
<html>
<body>
{children}
<Script
src="https://cdn.oyechats.com/widget.js"
data-bot-id="YOUR_BOT_ID"
strategy="lazyOnload"
/>
</body>
</html>
)
}WordPress
// functions.php
function oyechats_widget() {
echo '<script
src="https://cdn.oyechats.com/widget.js"
data-bot-id="YOUR_BOT_ID"
defer>
</script>';
}
add_action('wp_footer', 'oyechats_widget');HTML
<!-- Before </body> -->
<script
src="https://cdn.oyechats.com/widget.js"
data-bot-id="YOUR_BOT_ID"
defer>
</script>Turn every visitor into qualified pipeline
Set up in 10 minutes. No credit card required. OyeChats works on any website, any framework.