OyeChats
Start free
FeaturesSolutionsIntegrationsPricingDocsBlogContact us
Sign inStart free

Everything you need, built in.

Grounded answers. Lead scoring. Live chat. Analytics. Webhooks. Integrations. Each one is deep, and they all work together, no bolt-ons.

Grounded answersLead scoringLive chatAnalyticsWebhooksIntegrations
Grounded answers

Answers that actually understand the question.

OyeChats does not just search your documents, it understands them. Hybrid AI search combines semantic understanding with keyword precision so visitors get accurate, grounded answers retrieved from your own content.

  • Supports PDFs, Word docs, plain text, URLs, and full website crawls
  • Production-grade vector storage built for scale
  • Custom AI instructions per bot with content grounding
  • Automatic re-indexing when you add or remove documents
  • Optional reranking and relevance filtering for precise answers
01Add your content
PDFs, Word files, URLs, or a full website crawl, any content you own.
02Prepare it
We split your content into clean, searchable pieces and remove duplicates.
03Understand it
Turns your content into a form the AI can search by meaning, not just exact words.
04Smart search
Meaning-based and keyword search work together, so the right answer surfaces every time.
05Write the answer
Writes a reply grounded in your docs, retrieved from hybrid semantic and keyword search.
06Reply in real time
The answer streams back word by word as it is written, no waiting.
84BANT

Composite BANT Score

Budget85

Reads budget fit from what the visitor says.

Authority72

Spots who the decision-maker is.

Need91

Picks up on pain points and urgency.

Timeline68

Catches when they plan to buy.

BANT Scoring

Qualify every lead automatically.

BANT (Budget, Authority, Need, Timeline) is the gold standard in B2B sales qualification. OyeChats analyzes every conversation and scores all four dimensions into a composite 0 to 100 lead score, firing webhooks the moment a visitor becomes a hot lead.

Live conversation timeline
0:12

Visitor asks about pricing.

0:45

Mentions "Q2 budget approval".

Budget signal detected ↑
1:20

"We need to deploy for 50 agents".

Need signal strong ↑
2:05

"I am the VP of Sales here".

Authority confirmed ↑
2:40

BANT score reaches 84, webhook fired.

Hot Lead
Live Chat

A real human, exactly when it matters.

Bot first, human second. When a visitor wants to talk to someone, OyeChats routes them to the right department in seconds, with the full transcript, visitor profile, and BANT score handed over.

  • One-click bot-to-human handoff, with transcript context
  • Department routing and load balancing across operators
  • Canned responses with keyboard shortcuts like /hello
  • Real-time typing indicators over WebSocket
  • Post-chat rating from 1 to 5 stars, stored per session
PM
Priya M
Online · Sales
BANT · 87
visitor
How do you handle our data?
agent
Encrypted in transit and at rest, GDPR-aligned, and we never train models on your data. Want the details?
visitor
Yes, we're rolling out to ~40 seats in Q3.
operator
[Handoff, BANT 87] Priya here. I have your context. 15 min tomorrow?
/analytics/dashboard
Sample
Conversations today
342
+18%
Avg BANT score
73
+4
Handoffs to sales
47
+9
CSAT (1 to 5)
4.7
+0.1
Conversations · last 7 days+22%
Analytics

See what actually converts.

Live dashboards, lead qualification funnels, top-question reports, and post-chat CSAT ratings. Filter by date, campaign, UTM, and visitor cohort.

  • Conversation, lead, and message counters updated in real time
  • Top asked questions grouped by intent
  • Lead qualification funnel with drop-off analysis
  • BANT score distribution across visitor cohorts
  • CSAT ratings per operator and bot
Webhooks and REST API

Send every event to your own tools.

Five signed webhook events plus a full REST API. Send leads to your CRM, ping your team on Slack, trigger a Zap, or build your own automation.

tier_transition

Visitor crosses a qualification tier (warm to hot, etc.).

lead_captured

Visitor submitted name and email via the lead form.

handoff_requested

Visitor asked to speak with a human operator.

meeting_booked

Visitor booked a meeting via Calendly or Zcal.

chat_closed

Chat session ended with optional rating.

HMAC-signed. Every request carries an X-OyeChats-Signature header. Verify before processing to block replay attacks.
webhook · tier_transition
POST https://your.app/hooks/oyechats
X-OyeChats-Signature: v1=8f2a1c...
X-OyeChats-Timestamp: 1739299200
Content-Type: application/json

{
  "event": "tier_transition",
  "bot_id": 42,
  "data": {
    "lead": {
      "name": "Sarah Chen",
      "email": "sarah@acme.com"
    },
    "bant": {
      "composite": 79,
      "tier": "hot"
    }
  }
}
Full webhook docs
Integrations

Fits your existing tools.

WordPress, Webflow, Next.js, React, Vue, HTML, and Framer. Booking via Calendly. 5 signed webhook events and a full REST API.

Browse all integrations →
WordPress
Webflow
Next.js
HTML / Vanilla
Vue.js
React
Framer
Calendly
Ready to go live?

Try every feature. Free.

Every OyeChats bot starts free. Add your docs, paste one script tag, and go live in under five minutes.

Start free →See pricing