Insights on AI, sales, and chat
Product updates, engineering deep-dives, and conversion strategies from the OyeChats team.
How BANT Scoring Transforms AI Chat from a Cost Center to a Revenue Driver
Most AI chatbots answer questions. OyeChats qualifies leads. Here's the technical breakdown of how BANT scoring works — and why it changes everything.
Read articleRAG vs Fine-Tuning: Why We Chose Retrieval-Augmented Generation for OyeChats
Fine-tuning is expensive, slow, and stale. RAG gives you fresh, accurate answers at a fraction of the cost. We explain the tradeoffs in depth.
Mar 5, 2025
How Hybrid AI Search Makes OyeChats 40% More Accurate
Combining semantic understanding with keyword precision means your bot always finds the right answer — even when the question is phrased unexpectedly.
Feb 26, 2025
Why Teams Are Switching From Intercom to OyeChats in 2025
Intercom costs $300+/month and doesn't do BANT scoring or RAG. We break down the real differences — feature by feature, price by price.
Feb 18, 2025
Rage Clicks, Exit Intent, and the Psychology of Converting Frustrated Visitors
Behavioral signals are the most underused conversion lever on your website. Here's how to turn frustration into leads.
Feb 10, 2025
Webhook Best Practices: How to Handle OyeChats Events Reliably at Scale
Idempotency keys, HMAC verification, retry handling, and dead-letter queues — everything you need to build a bulletproof webhook consumer.
Feb 3, 2025