Billing and invoices
Currency, tax, invoices, what happens when a payment fails, and how cancellation actually works.
Paying
Payments are processed by Razorpay. Card, UPI and net-banking mandates are supported for recurring billing; the available methods depend on your country. Card numbers, UPI handles and bank details are handled entirely by the payment provider and never reach OyeChats servers. We store only the brand and last four digits so you can tell your instruments apart.
Monthly and annual cycles are both offered, with a discount on annual. Indian customers are billed in INR; international pricing is a separate USD price list rather than a converted figure. See the pricing page for current amounts.
Invoices and GST
- Every charge produces a numbered invoice with a PDF, under Workspace → Billing.
- Invoices are emailed when they are issued.
- Indian GST is computed and shown on the invoice, with the CGST/SGST or IGST split determined by place of supply.
- Displayed prices are GST-inclusive: the tax is broken out on the invoice rather than added on top at checkout.
- Add your GSTIN and billing address under Workspace → Billing before your first charge so they appear on the invoice from the start.
When a payment fails
The subscription goes past due
Your workspace keeps full access during this window. Nothing is cut off while the payment is being recovered.
The provider retries
Razorpay runs its own retry sequence against your mandate. You are notified, with a link to fix the payment method.
The grace window ends
After roughly a week without a successful payment the subscription expires and plan gates apply. Your data is not deleted.
Recovering the payment restores access without you having to re-subscribe.
Cancelling
Cancel from Workspace → Billing. Cancellation takes effect at the end of the period you have already paid for; you keep full access until then.
After a cancellation takes effect the workspace falls back to Free limits. Refund eligibility is set out in the Refund Policy and the Cancellation Policy.
Referrals
OyeChats runs a referral programme: you get a code, share it, and earn on the workspaces that sign up through it. Codes, referral status and earnings live under Workspace → Affiliate.
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