# OyeChats > AI chatbot that answers visitors from your own docs, scores their intent with BANT, and routes qualified buyers to a live human. OyeChats is an AI chatbot for websites. It answers visitor questions grounded in your own documentation via retrieval-augmented generation (RAG), so replies stay accurate to your content instead of a model's training data. As each conversation unfolds, OyeChats reads it for Budget, Authority, Need, and Timeline signals and produces a composite BANT lead score from 0 to 100. When a lead heats up, the chat is handed to a live human teammate in the same thread, with the full transcript and score already attached. Installation is a single script tag on any website. Every event is delivered to your CRM or your own endpoint via HMAC-signed webhooks, and live dashboards show what actually converts. ## Key pages - [Home](https://www.oyechats.com/): Overview of OyeChats, how it works, and headline stats. - [/features](https://www.oyechats.com/features): Streaming answers, grounded RAG, BANT scoring, live handoff, analytics, and webhooks. - [/solutions](https://www.oyechats.com/solutions): Workflows for customer support, sales lead generation, docs assistants, and live chat handoff. - [/pricing](https://www.oyechats.com/pricing): Credit-based plans with a free tier. Billed in USD internationally and INR in India. - [/integrations](https://www.oyechats.com/integrations): One-line install on WordPress, Webflow, Next.js, React, Vue, or plain HTML. - [/docs](https://www.oyechats.com/docs): Setup guides, widget configuration, webhook events, and API reference. - [/security](https://www.oyechats.com/security): Encryption, signed webhooks, access controls, and infrastructure details. - [/about](https://www.oyechats.com/about): What OyeChats is building and why. - [/changelog](https://www.oyechats.com/changelog): Product updates and release notes as they ship. - [/legal](https://www.oyechats.com/legal): Privacy, terms, DPA, sub-processors, cookies, refund, and cancellation policies. - [/contact](https://www.oyechats.com/contact): Get in touch with sales or support. ## Articles - [How much does an AI chatbot actually cost? A 2026 breakdown in ₹ and $](https://www.oyechats.com/blog/ai-chatbot-cost): A transparent teardown of what an AI chatbot for your website really costs each month — the pricing models, the hidden usage fees, and real numbers for a small team. - [The best AI chatbot for Indian SMBs in 2026 (pricing in ₹, WhatsApp, and Hindi)](https://www.oyechats.com/blog/best-ai-chatbot-india): What Indian small businesses should look for in an AI support and lead-gen chatbot — rupee pricing, WhatsApp reach, regional languages, and a practical shortlist. - [How to train an AI chatbot on your own website, step by step](https://www.oyechats.com/blog/train-ai-chatbot-website): A practical, no-jargon guide to turning your existing website and docs into an AI chatbot that answers in your voice and only from your content. - [BANT scoring inside an AI chatbot, without a single form question](https://www.oyechats.com/blog/bant-scoring-ai-chatbot): How OyeChats infers Budget, Authority, Need, and Timing from natural conversation, then hands sales a ready-to-call lead. - [RAG or fine tuning, when each is actually the right answer](https://www.oyechats.com/blog/rag-vs-fine-tuning): A practical decision guide for teams choosing between retrieval augmented generation and fine tuning a base model. - [Hybrid search, explained without the buzzwords](https://www.oyechats.com/blog/hybrid-search-explained): Why blending vector similarity with keyword search consistently outperforms either method alone, and how to implement it. - [Behavioural tracking for lead gen, without becoming creepy](https://www.oyechats.com/blog/behavioral-tracking-lead-gen): The signals that actually predict intent, the ones that only feel like they do, and how to use both without breaking trust. - [Webhook best practices for chat platforms, from a team that ships them](https://www.oyechats.com/blog/webhook-best-practices): How to design webhooks that stay reliable under retries, spikes, and partner outages, without turning into a support nightmare. ## Plans - Free: free. - Starter: $9/mo international, ₹449/mo in India. - Standard: $19/mo international, ₹949/mo in India. - Professional: $39/mo international, ₹1,399/mo in India. ## Capabilities - Streaming answers: Replies stream in real time. - Grounded answers: Answers retrieved from your own docs. - BANT lead scoring: Every conversation, qualified. - Live human handoff: A person steps in at the right moment. - Easy setup: One script tag. Any website. - Your brand voice: Every reply sounds like you. - Built-in security: Encrypted in transit and at rest. - Deep analytics: See what actually converts. - Webhooks & REST API: Send events to your tools. - Multi-bot ready: One dashboard, many surfaces. ## Integrations - WordPress: Paste one script tag - Webflow: Custom embed code - Next.js: Script component - HTML / Vanilla: Single script tag - Vue.js: Add the script tag - React: Drop-in component - Framer: Custom embed code - Calendly: In-chat booking - Webhooks: 5 event types - REST API: Full OpenAPI spec ## API - [OpenAPI specification](https://www.oyechats.com/openapi.json): machine-readable REST API schema. - [REST API reference](https://www.oyechats.com/docs): endpoints, authentication, and examples. - [Webhook events](https://www.oyechats.com/docs): HMAC-signed event payloads. ## Legal - [Privacy Policy](https://www.oyechats.com/legal/privacy): OyeChats Privacy Policy, how we collect, use, store, share, and protect your data. Last updated 2026-04-16. - [Terms of Service](https://www.oyechats.com/legal/terms): OyeChats Terms of Service, the legal agreement governing your use of the platform. Last updated 2026-04-16. - [Data Processing Addendum](https://www.oyechats.com/legal/dpa): The OyeChats Data Processing Addendum governing how we process personal data on behalf of our customers. Last updated 2026-07-07. - [Subprocessors List](https://www.oyechats.com/legal/subprocessors): The current list of third-party sub-processors OyeChats engages to deliver the Services. Last updated 2026-04-16. - [Cookie Policy](https://www.oyechats.com/legal/cookies): How OyeChats uses cookies and similar technologies. Last updated 2026-07-30. - [Refund Policy](https://www.oyechats.com/legal/refund): OyeChats Refund Policy, when refunds apply and how to request one. Last updated 2026-06-25. - [Cancellation Policy](https://www.oyechats.com/legal/cancellation): OyeChats Cancellation Policy, how to cancel your subscription and what happens next. Last updated 2026-06-25. ## Full text - [llms-full.txt](https://www.oyechats.com/llms-full.txt): complete text of every article and policy.